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FAQs2021-08-03T13:11:32+00:00

FREQUENTLY ASKED QUESTIONS

Get the answers to all your questions, learn more about Contractor Commerce, and get started growing your business.

Do I really need an online store?2020-12-17T21:58:20+00:00

Online sales are growing like crazy. Companies that don’t sell online will lose out. Your long-term success is dependent on selling products, services, and even fully-installed systems online.

Is my company too big/small to use Contractor Commerce?2023-12-29T21:52:27+00:00

Contractor Commerce helps HVAC contractors of all sizes.  We find that contractors who are achieving a few million in annual sales are more prepared to implement and succeed with ecommerce.

How does sales tax work?2020-12-17T21:47:03+00:00

Our system automatically calculates and collects the right amount of sales tax from your customers. We deposit this automatically in your monthly earnings and provide you with the reporting you needed to account for sales and taxes.

Is my store customized to my company’s brand?2020-12-17T21:45:26+00:00

Yes! Everything Contractor Commerce offers is customized to your brand and your company. All confirmation emails, packing slips, purchase receipts, etc. show your company’s name and logo. Customers also stay on your website throughout the entire purchasing process.

What kind of results can I expect?2023-12-29T21:54:12+00:00

The success of your store is in your hands. Some contractors are doing tens or hundreds of thousands of dollars in sales while others are doing zero. Your results comes down to how you decide to use your store. You get out of it what you put into it.  Plus, our team is here to help you along the way!

Can I sell any items I want?2020-12-17T21:34:53+00:00

Yes, with Contractor Commerce you are able to sell whatever you want, even if it’s not part of our dropship catalogue. You are able to ship your own products, offer them for pickup, deliver on your own truck, or if it’s a part of our dropship catalogue, we can ship it for you!

Can I set my own pricing?2020-12-17T21:32:12+00:00

Yes, you decide your own price and markup.

How do I get paid?2023-12-29T21:55:10+00:00

Payments are automatically made by direct deposit, once a week or once a month (depending on your plan type), into your company’s bank account.

Do I have to sign a contract?2023-12-29T21:57:44+00:00

Yes. We require an initial 1-year contract. We have learned that contractors need to commit to the program and be ready to put in the work to make ecommerce successful in their business. The first year is plenty of time to achieve outstanding return on investment.

What kind of website does Contractor Commerce require?2023-12-29T21:59:47+00:00

Contractor Commerce will work with almost any website! We install your customized online store for you. The only types of websites that do not work are Wix, GoDaddy Website Builder, and “Google Sites”.

How long does it take to add a store to my site?2023-12-29T22:00:38+00:00

Depending on your website, adding your store can take as little as 15 minutes. One of our Customer Success Managers will help you implement your store. Schedule a discovery call to get an estimate on how long this will take.

FREQUENTLY ASKED QUESTIONS

Get the answers to all your questions, learn more about Contractor Commerce, and get started growing your business.

Do I really need an online store?2020-12-17T21:58:20+00:00

Online sales are growing like crazy. Companies that don’t sell online will lose out. Your long-term success is dependent on selling products, services, and even fully-installed systems online.

Is my company too big/small to use Contractor Commerce?2023-12-29T21:52:27+00:00

Contractor Commerce helps HVAC contractors of all sizes.  We find that contractors who are achieving a few million in annual sales are more prepared to implement and succeed with ecommerce.

How does sales tax work?2020-12-17T21:47:03+00:00

Our system automatically calculates and collects the right amount of sales tax from your customers. We deposit this automatically in your monthly earnings and provide you with the reporting you needed to account for sales and taxes.

Is my store customized to my company’s brand?2020-12-17T21:45:26+00:00

Yes! Everything Contractor Commerce offers is customized to your brand and your company. All confirmation emails, packing slips, purchase receipts, etc. show your company’s name and logo. Customers also stay on your website throughout the entire purchasing process.

What kind of results can I expect?2023-12-29T21:54:12+00:00

The success of your store is in your hands. Some contractors are doing tens or hundreds of thousands of dollars in sales while others are doing zero. Your results comes down to how you decide to use your store. You get out of it what you put into it.  Plus, our team is here to help you along the way!

Can I sell any items I want?2020-12-17T21:34:53+00:00

Yes, with Contractor Commerce you are able to sell whatever you want, even if it’s not part of our dropship catalogue. You are able to ship your own products, offer them for pickup, deliver on your own truck, or if it’s a part of our dropship catalogue, we can ship it for you!

Can I set my own pricing?2020-12-17T21:32:12+00:00

Yes, you decide your own price and markup.

How do I get paid?2023-12-29T21:55:10+00:00

Payments are automatically made by direct deposit, once a week or once a month (depending on your plan type), into your company’s bank account.

Do I have to sign a contract?2023-12-29T21:57:44+00:00

Yes. We require an initial 1-year contract. We have learned that contractors need to commit to the program and be ready to put in the work to make ecommerce successful in their business. The first year is plenty of time to achieve outstanding return on investment.

What kind of website does Contractor Commerce require?2023-12-29T21:59:47+00:00

Contractor Commerce will work with almost any website! We install your customized online store for you. The only types of websites that do not work are Wix, GoDaddy Website Builder, and “Google Sites”.

How long does it take to add a store to my site?2023-12-29T22:00:38+00:00

Depending on your website, adding your store can take as little as 15 minutes. One of our Customer Success Managers will help you implement your store. Schedule a discovery call to get an estimate on how long this will take.

Industry-Leading Contractors Use Contractor Commerce

“The fact is, consumers would rather shop online than in person. If you don’t build an e-commerce presence, you won’t have the opportunity. Now is the time.”

Lou Hobaica, Hobaica Services

“It was scary-easy to get set up. It’s plug and play. I drive people to the site, and I collect on the backend. Contractor Commerce takes the order, processes the order, and ships it…any HVAC company would be crazy not to start an online store with Contractor Commerce.”

Bob Reilly, Courtney's Heating & Cooling

“Working with the Contractor Commerce team is simple. It’s great. They’re understanding, and they will do anything possible in their power to accommodate your needs. It’s an added service for us…it’s good for our customers”

Jeremy Shellabarger, Airtron Heating & Air Conditioning

“Having our website store powered by Contractor Commerce gives us a unique competitive advantage in our market. Our friends in the industry look at our website and say, ‘Wow! That’s super cool. I don’t know why my company isn’t doing this.”

Lizeth Melisa, Comfort Pro

“Having an online store from Contractor Commerce is great for our customers! It is convenient and easy for customers to order filters. It saves time when they can go right to the website, place their order and have the filter delivered within a couple of days. Plus, the Contractor Commerce team is great to work with. They are very responsive and helpful and I know they really care about my success!”

Karen B, Liberty Comfort Systems

“It’s really easy to set up. I had an online store and was selling products within 48 hours of talking to these guys.”

Jeff K, Ductworks Heating & Air Conditioning

“The Contractor Commerce team has been easy to work with and has even customized a few things to fit the needs of my business!”

Chris H, Dick Hill and Sons Heating and Cooling

“We have several subscription customers already. This just means recurring revenue for us with no additional overhead or managing.”

Jason C, Advent Air Conditioning

WHAT CONTRACTORS ARE SAYING

“It was scary-easy to get set up. It’s plug and play. I drive people to the site, and I collect on the backend. Contractor Commerce takes the order, processes the order, and ships it…any HVAC company would be crazy not to start an online store with Contractor Commerce.”

Bob Reilly, Courtney's Heating & Cooling

“Working with the Contractor Commerce team is simple. It’s great. They’re understanding, and they will do anything possible in their power to accommodate your needs. It’s an added service for us…it’s good for our customers”

Jeremy Shellabarger, Airtron Heating & Air Conditioning

“Having our website store powered by Contractor Commerce gives us a unique competitive advantage in our market. Our friends in the industry look at our website and say, ‘Wow! That’s super cool. I don’t know why my company isn’t doing this.”

Lizeth Melisa, Comfort Pro

“It’s really easy to set up. I had an online store and was selling products within 48 hours of talking to these guys.”

Jeff K, Ductworks Heating & Air Conditioning

“The Contractor Commerce team has been easy to work with and has even customized a few things to fit the needs of my business!”

Chris H, Dick Hill and Sons Heating and Cooling

“We have several subscription customers already. This just means recurring revenue for us with no additional overhead or managing.”

Jason C, Advent Air Conditioning

“Having an online store from Contractor Commerce is great for our customers! It is convenient and easy for customers to order filters. It saves time when they can go right to the website, place their order and have the filter delivered within a couple of days. Plus, the Contractor Commerce team is great to work with. They are very responsive and helpful and I know they really care about my success!”

Karen B, Liberty Comfort Systems
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