“In the course of providing filters to our customers, issues come up, like not having the right filter or a damaged filter rolling around in the back of a van. The $5 filter ends up costing us $25 to deliver.”
To solve this issue and create more customer convenience, Courtney’s Heating & Cooling partnered with Contractor Commerce to implement an online air filter store directly on their company website.
“It was scary-easy to get set up. It’s plug and play. I drive people to the site, and I collect on the backend. Contractor Commerce takes the order, processes the order, and ships it. The affiliation with Contractor Commerce allows us to bring an additional technology-based solution to our customers that help them stay comfortable and safe in their homes. Having clean filters is one of the easiest and most effective ways to keep customers’ equipment running efficiently and reliably. The online filter store is a convenient and cost-effective solution that makes it a win-win for both us and our customers. What could be better?”